Personalised Customer Interactions
Integrated customer data allows organisations to deliver personalised services and offers, leading to improved customer satisfaction.
Improved Customer Service
Integration of customer-related systems, such as CRM and service platforms, ensures that customer queries are handled faster and more effectively.
Innovation and Differentiation
By using integrated technologies, organisations can innovate faster and develop unique products and services, giving a competitive advantage in the market.
Integration scan
A functional scan of the integration architecture looking at issues such as current design, security, use of standards and areas for improvement.
Based on objectives and vision of the organisation, the business consultant determines together with the client where improvements can be achieved in terms of security, reusability, adapting existing integrations by means of renewed/improved standards, setting up procedures and a global impression of possible new process and information integrations.
The result delivered is the following:
A comprehensive examination of your current situation.
All the findings we found during our investigation.
A list of recommendations to resolve the findings.
Integration vision, strategy & business case
You need an integration vision and strategy to match the organisation’s objectives. A pragmatic integration strategy ensures flexibility and clarity.
The business consultant works out a vision for process and information integration with the organisation. The vision articulates how integrations will contribute to the organisational objectives and makes pragmatic recommendations on the frameworks and integration objectives. Of course, this integration vision should also be aligned with the existing IT strategy and architecture. A professional roadmap is of course part of the final report.
The result that is delivered is our Integration Vision Document with the following content:
Vision for the next 5 years
Business case
Proposed solution architecture
Proposed governance structure
Integration Roadmap
Integration architecture
The increasing demand for integrations as your organisation seeks to retrieve more and more data from the source, the implementation of more and more complex value chains, and the increasing use of third-party data have made you realise that an integration architecture is needed to manage all this.
The architecture will describe the impact of the integrations on the organisation (people and structure) and the company’s resources (systems, hardware, etc.) and the impact on these resources. It also describes the frameworks to be used in the process. This architecture with its clear end situation will help you implement the desired change in the organisation.
Overseeing and contributing ideas on the implementation of the architecture can also be part of this service.
The result that is delivered is then the following:
Target architecture (report) where we outline the following:
Current situation
Future situation
GAP
Migration path to close GAP
We do this based on the TOGAF Methodology where we model according to the Archimate standard. Both are global industry standards.
Integratie awareness session
Too often, the topic of integration is still dismissed as something to be done at the end of a project. The main purpose of this session is to outline the benefits of a pragmatic integration strategy and ensures a higher acceptance rate within the organisation.
The session explains why process and information integration is important and what the organisation can achieve with it or what it enables. Issues and wishes in the organisation are also discussed and explored where integration can provide solutions or improvements.
During these awareness sessions, we discuss or cover the following topics:
Awareness training (workshop) consisting of one or more half-day sessions depending on participants, numbers and topics to be covered
Training topics:
Why integration
What is needed
Trends in the market
Work assignment for participants
A good dialogue was obtained with Enable U’s Business Integration Consultants. We implemented several innovative recommendations on future-proof solutions and architecture in cooperation with Enable U.
Jascha Gregorowitsch
CTO Enable U
Interested in our scans or expertise?
Feel free to contact us via the form, or get in touch by phone or email. Together we can see how we can Enable you as soon as possible!
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