
Integration hero Hat
Enable U is made up of individual heroes. Some work with clients,...
Martin is our Manager Customer Success. This includes the support department, but he likes to take care of the entire lifecycle of our delivered products.
Customer Success is working hard to grow our support services! Every now and then, our customers have some questions about all kinds of integration problems, which we want to solve as well and as quickly as possible. The department has grown considerably and that improvement time. We use the technique as input for our knowledge and to keep us op to date.
I joined the company on December 1st 2023. So I am just here, compared to colleagues who have been working here for a long time!
My entire career has been dedicated to Customer Support and Engineering. Previous employers include Cybereason, Ericsson, Extreme Networks, and Fontem Ventures.
I love Customer Satisfaction. That’s what it’s all about, leaving the customer with a satisfied feeling to meet or exceed their expectations. And can be quite a job, sometimes. Because of the tough technology we are dealing with. And a lot of stakeholders.
My background is mainly in any form of data transmission, but here at Enable U there is a lot to learn. That’s why I sometimes sneak into the back of the room where workshops are presented, to hear what those colleagues are talking about. I still have a few wishes for later this year, such as renewing my ITiL. Hope I can find the time for it!
It’s a company that thrives on pure technology. It seems simple – creating integrations. But if you look further, you will see why my colleagues work here… The technique is very interesting. Enable U is also a nice company to work for, with helpful colleagues, and we are taken care of very very well.
I love wathing my son’s football games. Those matches can be exciting! I also love streaming video. Watching TV is not my style and I prefer watching it when it suits me 😉
I am really very happy with the warm welcome. We work very hard, and Customer Success will ensure that it will all be less hectic!