Water Authority Delfland

Betting on the cloud

Increasingly, civilians and businesses make use of the possibility to report incidents, apply for permits and report activities electronically. In order to do this efficiently, a multitude of applications were implemented in recent years. Early on, in 2017, the Water Authority decided to focus on the cloud in order to meet the challenges they are facing in the coming years. Of course, there is a long transition period in which on-premise applications and cloud applications run side by side and this should never have an impact on the services they are expected to deliver. On the contrary, there must be plenty of room for new developments to meet the high expectations of civilians, local- and state government and businesses.

For example, there must be support for digital identification using DiGID or eHerkenning, data between cloud and on-premise applications and data from third parties (local and central governments) must be exchanged securely and quickly and all this with as few headaches as possible for an IT department that is already working under high pressure.

Peter Blom, (information advisor) of the Water Authority Delfland: “Once we made the strategic choice for the cloud, it was important that we could safely and reliably implement the integration between our Moxio and CenterOne case systems and government systems like DSO (Digital System Environment and Planning Act) a simple way as quickly as possible. With Enable U, we have been able to provide these integrations in a simple way through a central platform.”

Public Tender

In 2017, a public tender was launched and the decision was made to partner with Enable U and acquire these services from the cloud. Fewer management tasks and therefore fewer headaches meant that IT staff can now mainly deal with matters that are specific to the water authority. And in an IT labor market that is currently under a lot of pressure, that is a huge bonus.

“Unburdening” has been something we have strived for from the beginning of our cloud strategy,” says Peter Blom. “Because then we can take control where we used to spend a lot of expertise, money and time on building and maintaining technical knowledge. We have a team of enthusiasts who all want to guide the water authority through the Digital Transition. And if we don’t have to worry about the technical details of our integrations with various systems, it saves a lot of time and energy.”

Meanwhile, the water board uses DSO STRR and STOP links with Moxio, a supplier of solutions for infrastructure management, energy networks and digital control management and with DSO STAM and OLO links with ProcessPro from CenterOne, a provider of services and ICT solutions for local government and SMEs.

Note: Online Omgevingsloket (OLO) will be replaced in the coming years by DSO (Digital System Environment and Planning Act) and for this too the necessary connections of applications and reports has been acquired.